Multiple selections are split, repeated, or missing
Check the separator and the complete intended set. Routing locations have their own whitespace requirements.
A selection is repeated
Message may mention: name/parent.
What it means
A list selection may be repeated.
Import context: General imports.
Check this first
Check multi-select IDs.
Show the steps
Check multiple selections and hierarchy
- Identify whether the value represents a parent/child path, several selections, or an ordinary text value.
- Check the separator selected for this import.
- Make sure that separator does not split part of a real identifier.
- Check for a repeated selection within one cell.
- When updating the complete set, retain existing selections that must remain.
Hierarchy and multi-select separators serve different purposes. Oracle describes colon-separated hierarchy paths and a configurable single-character separator for multiple selections. Follow the record-specific requirements where they differ.
Hierarchy and multi-select guidance
For manufacturing routings, check the routing-specific separator and whitespace requirements. Do not silently trim all record values or apply one whitespace rule across every import.
Documentation checked September 16, 2026.
A separator splits an identifier
Message may mention: Multiple values.
What it means
The configured multi-select separator may appear inside an identifier.
Import context: Inventory items.
Check this first
Choose an import separator absent from those values. Oracle also notes that a literal NULL setting can behave as a space.
Show the steps
Check multiple selections and hierarchy
- Identify whether the value represents a parent/child path, several selections, or an ordinary text value.
- Check the separator selected for this import.
- Make sure that separator does not split part of a real identifier.
- Check for a repeated selection within one cell.
- When updating the complete set, retain existing selections that must remain.
Hierarchy and multi-select separators serve different purposes. Oracle describes colon-separated hierarchy paths and a configurable single-character separator for multiple selections. Follow the record-specific requirements where they differ.
Hierarchy and multi-select guidance
For manufacturing routings, check the routing-specific separator and whitespace requirements. Do not silently trim all record values or apply one whitespace rule across every import.
Documentation checked September 16, 2026.
An item update would remove a subsidiary already in use
Message may mention: remove subsidiary, used on a transaction.
What it means
The imported subsidiary list may replace the existing selections and leave out a subsidiary needed by earlier transactions.
Import context: Item records.
Check this first
Prepare the complete intended set in one multi-select cell, including subsidiaries that must remain. Check the separator and mapping. Do not solve this by changing the historical transactions.
Show the steps
Check multiple selections and hierarchy
- Identify whether the value represents a parent/child path, several selections, or an ordinary text value.
- Check the separator selected for this import.
- Make sure that separator does not split part of a real identifier.
- Check for a repeated selection within one cell.
- When updating the complete set, retain existing selections that must remain.
Hierarchy and multi-select separators serve different purposes. Oracle describes colon-separated hierarchy paths and a configurable single-character separator for multiple selections. Follow the record-specific requirements where they differ.
Hierarchy and multi-select guidance
For manufacturing routings, check the routing-specific separator and whitespace requirements. Do not silently trim all record values or apply one whitespace rule across every import.
Documentation checked September 16, 2026.
Routing locations need a separator or subsidiary check
Message may mention: location.
What it means
Check the location, its subsidiary, and multi-select syntax.
Import context: Manufacturing routings.
Check this first
This routing guide specifically warns about spaces around the separator.
Show the steps
Check multiple selections and hierarchy
- Identify whether the value represents a parent/child path, several selections, or an ordinary text value.
- Check the separator selected for this import.
- Make sure that separator does not split part of a real identifier.
- Check for a repeated selection within one cell.
- When updating the complete set, retain existing selections that must remain.
Hierarchy and multi-select separators serve different purposes. Oracle describes colon-separated hierarchy paths and a configurable single-character separator for multiple selections. Follow the record-specific requirements where they differ.
Hierarchy and multi-select guidance
For manufacturing routings, check the routing-specific separator and whitespace requirements. Do not silently trim all record values or apply one whitespace rule across every import.
If that looks right
The routing-specific documentation warns about spaces around the multi-select separator. Check the accepted format for this routing import. Keep actual identifiers intact.
Documentation checked September 16, 2026.
Related errors
- NetSuite cannot identify the record to import
- NetSuite says the record already exists
- NetSuite cannot match an item in a CSV import
- The item unit or record type does not match
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