Sales order terms and payment method conflict
Choose the intended billing outcome before changing either the terms or payment-method mapping.
Terms and payment method conflict
Message looks like
Please specify either a terms parameter or a paymentmethod parameter in the request but not both
What it means
The order maps both Terms and Payment Method, and NetSuite accepts only one: terms bill to an invoice, a payment method bills to a cash sale.
Import context: Sales orders.
Check this first
Decide how the order should bill and map only Terms or only Payment Method.
Show the steps
Steps for this error
- Choose the billing outcome: Terms creates an invoice when the order is billed; Payment Method creates a cash sale.
- Map only the chosen field on the Field Mapping page and remove the other.
- Retry one order.
Documentation checked September 16, 2026.
Related errors
- Customer type or linked contact data needs attention
- A required field is missing or cannot be written
- NetSuite cannot read the CSV file or its columns
- Item or custom list translations cannot be imported
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